How do i fix an incompatible hp printer cartridge

HP C4480 Incompatible Print Ink Cartridge Fix

I have an HP Photosmart Be printer, set up on wireless. The printer was working absolutely fine until Please help me get my "update" off the printer and go back to printing like it was before. Thank you! After removing the cartridges and printhead, cleaning the copper contacts on the carriage, printhead, and ink cartridges then installing the printhead and ink cartridges, and resetting the printer we can see if this printhead has gone bad by replacing it with a spare.

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To be sure, is the message appearing on the computer or the printer for the printhead or the cartridges? There are many ways to contact HP. A good number to call is The message appears on the screen of the printer. I cannot get that message off the screen either; it won't let me back to a 'home' or menu place at all.

I guess I am a little confused about the printhead not being compatible after I did the software update; I had printed something before then and all was working well. Is the new software just not recognizing the printhead as a valid one? The new software update itself shouldn't cause the printhead to become incompatible with the printer.

With the message coming up on the printer, see the solutions in this document here to be sure we haven't missed anything. Which goes with the useless printer. Such a crappy printer, 60 euro to buy but the ink cartridges cost twice that, and then it stops working after printing a few dozen pages. Shame on you. I have almoste the exact same problem. I installed new original HP cartridges in my printer and printed 4 test documents te be sure everything was working ok.

All 4 documents printed without any problem.

INCOMPATIBLE INK CARTRIDGE

I turned off my printer, moved it to another room, connected it and turned it on again and then I got the message of incompatible print head on the printer itself in my case hp photosmart b It is impossible to return to a menu inside the printer, and impossible to fix. So my printer is now useless.

I have restarted the printer several times, I have disconnected the power for more than 30 seconds, I have cleand the printhead, and contacts very carefully several times as it is described in the hp support how its supposed to be done.

HP, Please tell me exactly how it comes that a perfectly fine working printhead is suddenly supposedly incompatible merely by moving the printer to another room. Do not under any circomstance tell me to clean or replace the printerhead. Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

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Search instead for. Did you mean:.I can't use our Hp Envy printer at the moment as I constantly have the message : Incompatible Cartridges The indicated cartridges are not intended for use in this printer. We only ever use cartridges that have been sent from instant ink, these current cartridges worked perfectly for the first couple of weeks.

how do i fix an incompatible hp printer cartridge

I have tried unplugging the printer from the wall and power cable for 60 seconds - no change. I have also tried carefully to remove any dust as suggested with a lint free cloth. Any other suggestions? Would be helpful if Hp could send out some new cartridges. Go to Solution. Hi LouKat. Welcome to the HP Support Community. I see that the ink cartridges are not being recognized by the printer.

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I'd be happy to assist you. Let us try these steps to resolve this issue:. Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip. Click here to know different methods of updating printer firmware. Perform step 3 from this document. If the issue persists, a s the issue is related to Instant ink cartridges, I need more information to help you out. Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required. I am having the same issue, and have tried all of the suggested solutions with no luck. We bought the printer in Australia but we are now living in the UK and have only just started having the issue since we put in the latest cartridges - would that be part of the issue, or are the cartridges universal? I have the same issue. Bought in Austrralia and now in the UK.

I have read that you need to do a regional reset but to do this you have to call HP support and it seams impossible to contact them! Terrible service. Keep me posted for any other assistance. I have the same problem. I do not use the instant ink service, buy I only use HP ink cartridges. I have tried all of the suggested troubleshooting and nothing has worked.

how do i fix an incompatible hp printer cartridge

Any suggestions? I used up the cartridge that came with it and put a new one in, HP brand, right numbers and everything and it says the cartridge is not communicating. I checked the firmware and any downloads I might need, I did the unplug, wipe off steps and now I'm just frustrated because I have had so many issues with this printer and it's only been a week!

Didn't find what you were looking for?Have you ever received the "Incompatible Print Cartridge" message? This can be caused by defective cartridges, dirty cartridge contacts, or using the wrong cartridges for your printer or region. If you get this message after moving to a different country and using a different HP ink you will need to call HP support and have them explain how to change the region of your printer.

There is both an article and youtube video to help you through resolving this issue They are both excellent tools to help with troubleshooting. If the steps don't resolve your issue make sure to try a different cartridges as this helps isolate the issue to the printer or the cartridge. Go to Solution. If anyone has any questions let me know and I will be happy to help. My printer is an HP Photosmart It will not accept my Cartridge World refills, but states I must replace all cartridges.

I have not had this problem in the past. Is this something new with HP protectionism? What is the workaround? I must ask because I have never had this problem before. I have already replaced the new cartridges I put in with a new set The printer does not recognize it. Can someone tell me how to make it recognizable? Thanks so much. I purchased HP printers deskjet A and deskjet while schooling in London. They both use Hp catridge Now I am back to Nigeria and purchased hp catridge which is used for the same models here.

But they show incompoatible catridges. What do I do to rectify this problem? There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP.

You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work. HP's web page on the subject is here. I am not an employee of HP, I am a volunteer posting here on my own time. If your problem is solved please click the "Accept as Solution" button.

If my answer was helpful please click the "Thumbs Up" to say "Thank You". I am sorry to hear that you are having issues with your ink cartridges. I have found some information for you in regards to refilled ink.

Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:.

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This topic has been archived.Error message on your HP printer most times will prevent you from printing until you clear the error. If you see a message saying that you have an incorrect ink cartridge, a flashing cartridge light meaning a bad color cartridge or you are told to remove the color cartridge, you must fix the issue, reset the printer and remove the error before you can continue. Turn on the printer and open the cover where the ink cartridge is located. Remove the cartridge.

Place the ink cartridge back in the carriage. Close the cover. Turn the printer off for a minute. Turn the HP printer on. Print a test page. If this does not correct the problem, move onto Section 2. Remove the cartridge and use a clean, lint-free, dry cloth to gently wipe the contacts. Wipe from the top of the contact to the bottom. Do this for each contact. Place the HP ink cartridge back in the carriage.

If this does not correct the problem, move onto Section 3. Turn on the HP Deskjet or Photosmart printer, open the cover and remove both the black and color cartridge. Remove the power cord from the outlet and disconnect the cables running to the computer or router. Wait one minute, plug in the power cord and then plug in the cables. Open the cover and install the black and color ink cartridges. Turn on the printer.Ah, if you take the toner cartridge out and clean the drum area with a micro fiber, does it still smear?

I've had all MICR cartridges do this to me. The spacing you state here 69mm is related to the ITB according to the troubleshooting technical manual. Cartridge drum unit defects would measure If defect is on all colors then you definitely have a problem with the ITB, maybe as simple as some label stuck to the belt.

Belts are not designed as a user friendly item to remove but can be done. Suggest you remove the cartridges and have a look at the belt.

LaserValley Technologies is an IT service provider. Is this an M by any chance?

how do i fix an incompatible hp printer cartridge

We have a client with a similar issue, cartridges show as used even when brand new. I remember HP had some issues with some series so you may want to contact customer service. To continue this discussion, please ask a new question. Get answers from your peers along with millions of IT pros who visit Spiceworks.

Best Answer. We found 3 helpful replies in similar discussions:. Fast Answers! Specter Jun 09, Was this helpful?

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The Repairatrooper Jan 11, See all 3 answers. Which of the following retains the information it's storing when the system power is turned off? The Repairatrooper This person is a verified professional. Verify your account to enable IT peers to see that you are a professional.

This topic has been locked by an administrator and is no longer open for commenting. Read these nextI do not have an interesting experience or back story to assert my claim but I do believe that many have come across this problem.

Hence, this troubleshooting guide aims to resolve cases related to aforesaid issues. Phase 1: Remove and reseat the HP 60xl ink cartridge. Phase 2: Clean electronic contacts on the HP 60xl ink cartridge. A number of them are rife with spelling issues and I find it very troublesome to tell the truth nevertheless I will certainly come back again. It includes nice stuff. Today, I went to the beach with my children. There was a hermit crab inside and it pinched her ear.

She never wants to go back! LoL I know this is totally off topic but I had to tell someone! Someone in my Facebook group shared this website with us so I came to check it out.

Terrific blog and brilliant design. Hp Photosmart All-in-One multifunction inkjet printer. Photos, printed using a high-quality setting, feature an elegantly cool color palette and excellent detail in even dark areas.

Leave this field empty. Notify me of follow-up comments by email. Notify me of new posts by email. Posted on. By admin. You Might Also Like. Reply casino September 23, at pm certainly like your web site but you have to check the spelling on several of your posts.

how do i fix an incompatible hp printer cartridge

Net July 1, at pm I like the article.Learn how to fix the error "incompatible cartridge" on HP printers, follow the steps below, if you have any other questions, type a comment.

The HP printer is a great printer, ink cartridges, same as the old cartridges, good performance and quality. Consistent with this error, and most HP printers manufacturer still not over, this error is saying " incompatible ink cartridge s" is a tradition in the HP printer ink cartridges, although the ink cartridge is compatible with the printer is possible that this error occurs after a long time filling the ink cartridges or unused ink cartridges. To solve this problem we need to really know because it has caused, it may be because of the cartridges or fault of the printer, in most cases it is because the printer connectors are dirty or connectors ink cartridges.

The recommendation is to clean the connectors of both the printer and the cartridge, for it will need either a cotton or a little napkin, moistened with isopropyl alcohol a considerable amount and gently cleanse either cartridge connector as connectors printer. If this fails and the printer still has an error is recommended to remove the cartridge from the printer and let stand this for a moment, we are talking about a half hour at least, so it is possible that the ink cartridge to cool one little if overheated therefore this work.

All followed this procedure and still remains the same cartridge is advisable to check which is the ink cartridge that is presenting the problem and replace it with a new cartridge. If you are able to put the ink cartridge in a much better printer, so you will confirm whether or not the ink cartridge is presenting the error is damaged or the printer problem, should be the problem with replace cartridge, preferably by a new ink cartridge after attempting to verify if the printer is in perfect condition.

How to get rid of the 5B00 error message on Canon printers. The Canon printers are known to be one of the best printers on the market, recently with the adoption of the Continuous Ink System on sev Solving message "printer busy" several quick fixes. When you see this error means that the printer is receiving, processing, or printing a document, although we do not know that it is, is whe Canon printers error "E02" means that paper can not properly enter the main tray on top.

Place the paper correctly, check tha Subscribe Newsletter. Rellenado: Delete message "incompatible cartridges" in HP Deskjet printer.


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